Is my website ADA Compliant?

The website is not ADA compliant as this requires a specific certification that has to be purchased through a third-party. Although please keep in mind that this is a feature is not a requirement for…

Updated 6 months ago by Real Agent. Works EC

How many domain names can I use?

You are able to point multiple domain names to us via your domain name's A Record to be able to used by us for your website. Please keep in mind that there is a limit of 3 domain names that we can us…

Updated 6 months ago by Real Agent. Works EC

Can I have my business partner receive information too?

We are able to have one additional phone number and one additional e-mail address added to your account to receive texts and emails that are sent from us. To add this information, please simply send…

Updated 6 months ago by Real Agent. Works EC

Can I intergrade my own tracking pixels to my website?

Yes you are able to add this. We can give you access to log into the backend of your website where you will be able to add an application called "Facebook Pixels". This is something that we can also…

Updated 6 months ago by Real Agent. Works EC

Can I edit or change my domain name? And if I do - is there a way to set up a link from the old name to the new one?

Once a custom domain has been registered it can't be changed, In order to change this, you would need to purchase a new domain name if you would like to have something different. One benefit of this…

Updated 6 months ago by Real Agent. Works EC

What is cancellation policy? 😊

We are sorry to see you go, but we understand that as an active real estate agent it is important to constantly control and adjust your marketing budget during certain seasons. Clients can cancel at…

Updated 6 months ago by Real Agent Works

How do I change my Payment Method on file

Updated 6 months ago by Real Agent Works

What does my cname have to be through godaddy?😊

You can put your cname as "@" or some ask that you write out your full domain. More Info.

Updated 1 year ago by Customer Service RC

Why are all my leads coming from one location?😊

What you are seeing is the campaign location name. It does cover all of the zip codes that you have requested we market, but this is the campaign name and all the zip codes were added as a target aud…

Updated 1 year ago by Customer Service RC

Can I download my leads into a .csv file?😊

You can export the leads by clicking on the button on the top of your lead sheet.] More Info.

Updated 1 year ago by Customer Service RC

I signed up recently and I still do not see any success. Why?😊

The lead generation does take some time and we do believe that you will have success with our program in a 90-day frame. We do guarantee this because as we market you to potential buyers, we are buil…

Updated 1 year ago by Customer Service RC

Why are their properties under my property spotlight that are not my own?😊

They are sample listings to show a variety of homes in the area. If you have available listings of your own or listings of homes that your brokerage works with, please send us the information for tho…

Updated 1 year ago by Customer Service RC

What happens if a lead doesn't answer within the 4 weeks that you call them?😊

We continue to nurture your leads for 4 weeks. In addition to that, we do offer an add on service where we nurture the leads for 52 weeks with either an email drip campaign or a monthly newsletter. M…

Updated 1 year ago by Customer Service RC

Why do I need to reauthorize and reconnect my social media?😊

As we post to your accounts on your behalf as a third party, social media platforms recognize this algorithm and request to reauthorize and reconnect for security purposes. It will also happen when y…

Updated 1 year ago by Customer Service RC

Will putting my email address in the pop up in Special Reports provide me with a newsletter?😊

The connect with me pop up is a helpful tool that we use in order to capture email addresses of clients who are viewing your page and want more information. That goes directly to you and you can cont…

Updated 1 year ago by Customer Service RC

Why are my leads being contacted at all hours of the night?😊

When a lead fills out a form, we send them a text and ringless voicemail sent to their phone. Their phone never rings but it shows that they have a voicemail within the first 90 seconds of them compl…

Updated 1 year ago by Customer Service RC

Can I do 50 buyer/50 seller leads?

We will change the campaign to 50/50 for you. Please keep in mind that seller leads are a little different than buyer leads as we need to engage with them for twice as long to get ideal results.

Updated 1 year ago by Customer Service RC

How do you perform email verification? 😊

We perform several checks and verifications to determine whether an email address is deliverable or undeliverable. To find out if an email is valid, we do a DNS verification and MX lookup, conduct an…

Updated 1 year ago by Real Agent Works

Why are most real estate agent bios written in the 3rd person? 😊

Most Real Estate Agent bios are probably written in the 3rd person because it seems less self-centered. A narrative written about you sounds somehow “softer” than a page filled with “I,” “I,” and mor…

Updated 1 year ago by natalie.h@realagentworks.com

What is a customer service number I can call?😊

To make things more convenient so you do not wait on hold, text us a time you are available and we will have your dedicated assistant call you. You can also send any questions that you have directly…

Updated 1 year ago by natalie.h@realagentworks.com

For CRM FollowUpBoss

https://app.followupboss.com/2/api

Updated 2 years ago by natalie.h@realagentworks.com